This week, Patrick Sojka; the Founder and CEO of Frequent Flyer Bonuses Group/RewardsCanada phoned into our studio. He has greatly contributed to the online market in helping consumers find travel reward program bonuses. The resource platform is worldwide, and we spoke with him about all things modern loyalty.
Patrick Sojka is the Founder and CEO of Frequent Flyer Bonuses Group/RewardsCanada. He increasingly contributes to the online market, helping consumers find travel reward program bonuses. The resource platform is worldwide, and we spoke with him about the backend processes of satisfying loyalty, the importance of geotagging, and updating technology in order to compete in the rewards market.
00:29 - Introductions
00:45 - Rewards Canada.ca
01:37 - Career leading up to Frequent Flyers.
03:09 - How well is loyalty keeping pace?
03:29 - Behind the scenes
04:30 - Appealing to younger audiences.
06:53 - Is there room for smaller players?
08:10 - Anyone we should keep an eye on?
10:50 - Backend development
12:52 - Can tech giants still fit?
14:19 - Geotagging
15:17 - Calgary Loyalty
17:22 - No more plastic
19:37 - How are programs protecting consumers?
21:42 - Systems to protect data
22:37 - Favourite Book
24:13 - 3 takeaways
25:00 - Shoutouts
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